1-5 Station Place
WerribeeFind us
We would love to hear your positive feedback or suggestions if we can do better.
To share positive feedback, click here.
To make a complaint, click here.
For general enquiries, please complete below. To view our privacy policy, click here.
This form is for general enquiries only and not to be used for health related conditions or emergencies. For emergencies call 000.
We hope you had a great experience at the Centre and feedback is always welcome. It can be given here, or speak to your Doctor, Allied Health Practitioner or Practice Manager
EMERGENCIES: Dial 000
For URGENT issues when the centre is CLOSED please call After hours
0481 616 973 Fees may apply.
Patients may be eligible for Medicare rebates however out of pocket fees will be incurred as this is an after-hours service.
This number is not in operation when the centre is open.
For routine non-urgent matters, please call the centre during opening hours.
Your personal information is private and confidential. Click here to view our Privacy Policy
We send you recalls/reminders by SMS/mail for follow up consultations and test results
We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening
If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception
Book an appointment with your Doctor
To discuss your test results, Reception cannot give these results to you for privacy reasons
For referrals, letters or repeat scripts
To transfer your medical record to another medical practice we need
An authorised request form from you or your new medical practice
Your signed consent and proof of identity
Payment of the administrative fee. You will be contacted by our team and advised the fee
Up to 5 weeks to process
Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner
Telephone translation 131 450
Auslan interpreter 1300 287 526
Do you Bulk-Bill?
Yes, Werribee Medical & Dental Centre offers 100% Bulk Billing for all GP consults. This means that if you have a valid Medicare card, there is no out-of-pocket cost for your GP consultation.
Note: Some procedures or services not covered under standard GP consultations may attract a fee.
What is Bulk Billing?
Bulk Billing means that the cost of your consultation is fully covered by Medicare, so you don’t need to pay upfront or claim anything back. Simply present your valid Medicare card at the time of your appointment.
Do any fees apply?
While all standard GP consults are Bulk Billed, private fees may apply for:
• Procedures not covered by Medicare
• Patients without a valid Medicare card
• Allied Health services
• Dental care
• Specialist consultations
• WorkCover, CTP claims, and other non-standard services
We’ll always let you know in advance if any additional fees apply.
How do I pay for non-GP services?
For services that aren’t Bulk Billed:
• All fees are payable in full on the day of your appointment
• We accept EFTPOS and major credit cards
• Dental services: Payment plans available via Afterpay and Zip
• Claims can be submitted on your behalf for eligible Medicare services
What if I don’t have a Medicare card?
If you don’t have a valid Medicare or concession card, you’ll be charged a private fee and won’t be eligible for a Medicare rebate.
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Valid Medicare Card required
Some procedures and Allied Health services may incur a private fee.
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Full fee details |
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